Transparent pricing for managed IT support, security and phones
Every Abacus IT price is published here, so you can plan your IT budget for the year before we speak. All prices exclude VAT. Plans run for an initial three months and then continue monthly with 30 days’ notice.
1. Choose your support plan
2. How many people need support? Tap a bead.
8 people (minimum 3)3. Add hosted business phones?
Minimum three people. Microsoft 365 licences are billed at cost. Onboarding is free on a 12-month Complete plan, otherwise £25 per person, once.
Request this quote in writingRemote
£29Remote helpdesk support and proactive management for teams who work mainly from an office or from home.
- Unlimited helpdesk support by phone, email and screen share, 8am to 6pm, Monday to Friday
- Microsoft 365 administration, including accounts, mailboxes and Teams
- Monitoring, patching and endpoint protection on every computer
- Daily backup of email, OneDrive and SharePoint, checked every month
- A monthly report on support requests, updates and performance against target
Complete
£45Everything in Remote, with on-site engineering, managed threat detection and the security work that keeps you ready for Cyber Essentials.
- On-site visits from your dedicated engineers
- Managed threat detection and response on every device
- Phishing simulations and security awareness training for your staff
- Annual preparation for Cyber Essentials certification
- Accounts and devices for new starters and leavers, handled for you
- A quarterly review to plan your IT and budget for the year ahead
Not ready for a monthly plan? Our engineers are available on a pay-as-you-go basis at £75 an hour, with a 30-minute minimum.
Fixed-price projects and one-off services
| Service | What you get | Price |
|---|---|---|
| Cyber Essentials certification | Gap assessment against the five controls, remediation of settings, completion of the assessment and the certification fee | £695 (0 to 9 staff) · £895 (10 to 25) |
| Phone-line audit | Every line on your bills, including alarms and card terminals, assessed ahead of the copper switch-off | Free |
| AI Starter | Microsoft Copilot or ChatGPT deployed securely, with a data-access review, an acceptable use policy and two training sessions | £1,250 |
| AI Workflow | One business process, such as quoting or inbox triage, handed to AI with a documented handover | from £2,500 |
| AI Support | A monthly clinic, licence management and a review of how your team uses AI | £10 per person a month |
| Desk phones | Handsets for hosted telephony, rented or purchased outright | from £5 a month |
| Pay as you go | Remote or on-site engineering without a plan, with a 30-minute minimum | £75 an hour |
Business broadband is quoted per site, as prices depend on the address and the connection available.
Long-term relationships on flexible terms
We plan your IT a year ahead with you at each quarterly review. After the first three months, you can still leave with 30 days’ notice.
Your documentation always belongs to you
If you move on, we hand over every password, licence and configuration record at no charge.
Written quotes before any additional work
Anything outside your plan is quoted in writing, and work starts only once you have approved it.
Arrange a free review of your business IT with our team
In 30 minutes we will learn how your business works and where the risks are. You then receive a written proposal with a fixed monthly price, whether or not you go ahead.