Managed IT support that keeps your team productive every day
A dedicated Abacus IT team manages your computers, Microsoft 365 and backups, resolves issues by phone, screen share or on site, and keeps every device patched and protected. Plans start at £29 per person a month.
What each managed IT support plan includes
Remote covers helpdesk support and proactive management. Complete adds on-site engineering, managed security and a quarterly review of your IT.
| Protection | Remote £29 | Complete £45 |
|---|---|---|
| Unlimited helpdesk support, 8am to 6pm, Monday to Friday | ||
| Microsoft 365 administration | ||
| Monitoring, patching and endpoint protection | ||
| Daily backup of email and files, checked monthly | ||
| Monthly service report | ||
| On-site visits from your dedicated engineers | ||
| Starters and leavers handled for you | ||
| Quarterly IT and budget review |
Every part of your office IT, managed proactively
We look after the systems a small business relies on each day, so problems are prevented where possible and resolved quickly when they occur, and nobody in your team has to act as the IT person.
Microsoft 365 administration
Accounts, mailboxes, shared calendars, Teams and licences configured correctly and reviewed every month.
Device management and patching
Laptops and desktops monitored, updated and protected wherever your team works, in the office, at home or on site.
Monitored and tested backups
Email and files backed up every day, with restores tested so you know your data can be recovered when it matters.
Printers, Wi-Fi and network support
The everyday equipment that halts a day’s work when it fails, monitored and supported by engineers who know your premises.
Liaison with your software suppliers
We deal directly with the providers of your accounts, practice management or booking software, so your team does not have to.
Starters, leavers and asset records
Accounts, devices and access prepared for day one, removed on the last day, and recorded in an up-to-date asset register.
Common questions about managed IT support
Do you support Macs as well as Windows computers?
Yes. We support both, and the price per person is the same whichever your team uses.
What happens if we need help after 6pm?
Our helpdesk is open from 8am to 6pm, Monday to Friday. Requests logged in the evening are picked up first thing the next working day.
Can you work alongside our own IT person?
Yes. We can take on the areas they would rather hand over and keep them informed of every change we make.
Find out what managed IT support would cost your business
Arrange a free 30-minute IT review and receive a written proposal with a fixed monthly price, whether or not you go ahead.